Careers


 

PTL are investors in people, not solely a provider of jobs. We recognise that the driving force behind our success is our people … and you could be one of them.  At PTL, we give you the power to get things done. Because a great career doesn’t just make you feel good today, it inspires you to excel tomorrow. That’s why we recruit, develop and retain the best talent in the industry and cultivate leaders at every level of our company.

Whether you are supporting the frontline from the back-office or working directly with clients, being bold and focused on results is the key to our shared success. Our team of IT and Security experts know that everything we do must flow into creating unsurpassed customer service and a flawless customer experience at every touchpoint.


We are committed to giving our people every opportunity not only to learn on the job, but also giving them the chance to gain internationally recognised certifications from our vendor brands such as IBM, NCR, Microsoft, Red Hat, Cisco, and Access amongst others.

PTL employees are dynamic, flexible, forward-looking and with a passion for performance. Naturally, we deliver benefits to match. We’re committed to rewarding our people with a competitive salary, regular performance development reviews, training opportunities, health benefits, and other important perks.

Current vacancies are posted here. However, feel free to contact us on recruitment@ptl.com.mt  as we always like to hear from people who would like to work with us.

CURRENT VACANCIES

TECHNICAL SUPPORT OFFICER 

PTL Limited is seeking to recruit a Technical Support Officer to ensure the smooth running, correct operations and maintenance of all computer systems.

THE POSITION

Based in Malta and reporting to the Manager – Technical Services and Customer Support, the chosen candidate will be part of a team which provides Level 2 support to end users, maintains the company’s servers and systems, installs and configures new systems and diagnoses any hardware and software user issues.

The role of the Technical Support Officer entails:

  • Installing and configuring computer hardware operating systems and applications, with a special focus on Microsoft and Apple products;
  • Monitoring and maintaining computer systems and networks;
  • Talking to staff and clients through a series of actions to help set up systems or resolve issues;
  • Troubleshooting system and network issues and diagnosing and solving hardware or software faults;
  • Providing support, including procedural documentation and relevant reports;
  • Supporting the roll-out of new applications;
  • Setting up new users' accounts and profiles and dealing with password issues;
  • Responding to call-outs, process tickets;
  • Prioritizing and managing many open cases at one time;
  • Rapidly establishing a good working relationship with customers and other professionals;
  • Testing and evaluating new technology;
  • Follow-up and closing open tickets in a timely manner;
  • Following company processes and procedures for support;
  • Being pro-active and with a customer first mind-set.

THE REQUIREMENTS

Ideal candidates will have at least two years’ experience supporting customers in an IT environment, and hold a higher National Diploma or similar qualification. Candidates must possess a sound knowledge of supporting desktop users on Windows and Apple hardware and an understanding of Windows Server products. Basic management of Hyper V and VMWare environments, knowledge of Android and Apple devices, understanding of information security policies and Microsoft Active Directory and Domain User creation and Office 365 user management are critical. Candidates holding certifications such as Comptia A+, Server+ or Network+, CCENT or CCNA will have advantage. In addition to an attractive remuneration package, PTL offers an exciting working environment with a collaborative culture. PTL is committed to ongoing investment in staff development.

In addition to an attractive remuneration package, PTL offers an exciting working environment with a collaborative culture. PTL is committed to ongoing investment in staff development.

Applicants are to send a detailed CV with a covering letter to Nathalie Gatt at recruitment@ptl.com.mt by Monday, 27th March 2017. Applications will be treated with the strictest confidence and acknowledged after closing date. Employer references may be requested at second interview phase.

 

HEAD OF PRODUCT MANAGEMENT AND QUALITY ASSURANCE

PTL Limited is seeking to recruit an experienced professional to take the helm of its Products & Quality Assurance Department. The Head of Products & Quality Assurance leads a critical business unit that ensures our current product portfolio is streamlined with clear product business and technical roadmaps and takes responsibility for standards and testing.

THE POSITION

Based in Malta and reporting to the General Manager, the Head of Products & Quality Assurance is responsible for:

  • Managing the product life cycle from strategic planning to tactical activities including go to market strategies;
  • Specifying market requirements for current and future products;
  • Monitoring and agreeing on the pricing in liaison with marketing, commercial and business development teams;
  • Maintaining updated product business requirements documents;
  • Validating detailed specifications and development costing against market potential and future predictable revenue;
  • Developing and deploying key market messages and communication strategies;
  • Monitoring and analyzing new technologies and conducting forward-looking research studies when applicable;
  • Delivering meaningful updates for internal and external audiences, including training of commercial personnel, training of support groups, train-the-trainer programmes, and presentations at symposiums, trade shows, and key customer accounts;
  • Delivering products that have solid technical architecture and design with scalability in mind;
  • Maintaining a consistent improvement testing strategy for products and be-spoke development to customers;
  • Building strong business relationships with third parties/vendors that could have a direct impact on our product portfolio;
  • Conducting research in target audience needs, and identifying innovative solutions for existing and new market segments; and
  • Managing the QA & Testing team.

THE REQUIREMENTS

The ideal candidate will possess a first degree in computer science or business management, a minimum five years’ experience in project management within the information technology sector, including one year of product management exposure, and a quality assurance certification such as ISEB.  Experience in managing and leading technical teams, developing business solutions with hands-on experience in software development, web and mobile technologies and in delivering cloud-based solutions and service-oriented architectures will be advantageous. The role requires a professional with excellent relationship-building and communication skills, business acumen, technical knowledge, and a passion for innovative technology. A willingness to travel is essential.

Applicants are to send a detailed CV with a covering letter to Nathalie Gatt at recruitment@ptl.com.mt by Friday, 2nd April 2017. Applications will be treated with the strictest confidence and acknowledged after closing date. Employer references may be requested at second interview phase.

 

SENIOR BUSINESS APPLICATIONS CONSULTANT

PTL Limited, part of Harvest, the Hili Ventures Technology Division, is seeking to appoint a Senior Business Applications Consultant to further develop the service PTL is renowned to provide to its clientele.

THE POSITION

Based in Malta and reporting to the Manager - Business Applications, the Senior Business Applications Consultant will be responsible for decision-making processes in the implementation and support of products and technologies at client sites. The Consultant will examine requirements from both business and technical perspectives.

THE REQUIREMENTS

The preferred candidate should possess a degree or diploma in business and computing or information systems, or equivalent as well as a minimum three years’ experience in a similar position. The chosen candidate will be familiar with databases, SQL scripting, handling text files in Excel and data migration processes. Preference will be given to candidates who have supported ERP solutions and / or with an accountancy background ideally accompanied with a related qualification . Strong communication and analytical skills, drive towards business understanding and ability to work on own initiative are critical qualities for this position.

Applicants should send a detailed CV with a covering letter to Nathalie Gatt at recruitment@ptl.com.mt by Friday, 2nd April 2017. Applications will be treated in the strictest confidence and will be acknowledged after the closing date. Two employer references may be requested at second interview phase.

 

SOFTWARE ENGINEER

PTL Limited is seeking to recruit Software Engineers to join its dynamic team and support its diverse customer base.

THE POSITION

Based in Malta and reporting to the Software Engineering Manager, the Software Engineers will support the development of numerous applications and provide complete software lifecycle support under the guidance of a Senior Software Engineer. The chosen candidates shall be involved in the design phase of software to fulfill customer requirements and specifications. They shall also carry out and document unit testing, maintain and extend existing development activities.

THE REQUIREMENTS

The chosen candidates will be graduates in Computing or a related discipline with a minimum of two years’ experience in software engineering. Applicants must be able to demonstrate strong analytical and communication skills and innovative thinking. Candidates with knowledge of .NET will be given preference.

Applicants are to send a detailed CV with a covering letter to Nathalie Gatt recruitment@ptl.com.mt by Friday, 2nd April 2017. Applications will be treated with the strictest confidence and acknowledged after closing date. Employer references may be requested at second interview phase.

 

HARDWARE SUPPORT ENGINEER

PTL Limited is seeking to recruit a Hardware Support Engineer to assume responsibility for the provision of high-quality technical support to its ever-growing customer base.

THE POSITION

This is a unique opportunity for a motivated, driven IT professional to join a team of ambitious and passionate IT specialists. Based in Malta and reporting to Customer Support and Technical Services Manager, the Hardware Software Engineer role requires an ability to install, configure and support computer systems, document troubleshooting and problem resolution measures, and provide training to customers.

THE REQUIREMENTS

The preferred candidate will possess at least an MQF (Malta Qualification Framework) Level 4 Diploma in IT or equivalent with a minimum of 2 years’ work experience in a similar role.

Experience in servers and Enterprise SAN will be considered an asset. The chosen candidate must be available for round-the-clock standby support. The role requires excellent communication, analytical and problem-solving skills, the ability to work in a dynamic team and the motivation to deliver to high standards. A valid driving license and own means of transport are essential. In addition to an attractive remuneration package, PTL offers an exciting working environment with a collaborative culture. PTL is committed to ongoing investment in staff development.

Applicants are invited to submit a detailed CV with a covering letter to Nathalie Gatt at recruitment@ptl.com.mt by Friday, 2nd April 2017.

Applications will be treated with the strictest confidence and acknowledged after closing date. Two employer references may be requested at second interview phase.

 

DATABASE ADMINISTRATOR

PTL Ltd is seeking to recruit a Database Administrator to join its Database & Middleware Services Team to support its diverse client base. 

THE POSITION

Based in Malta and reporting to the Database & Middleware Services Manager, the Database Administrator will provide installation services and support in Oracle or DB2 or Informix, carry out maintenance and troubleshooting, and design databases. The Database Administrator will be responsible for database file systems, backup and recovery procedures, writing, editing and optimising SQL statements, performance, tuning and monitoring of databases, recommending improvements, and carrying out maintenance. 

THE REQUIREMENTS

The successful candidate will be able to demonstrate a can-do attitude with a strong work ethic and a passion for technology.

Core proficiency in logical and physical database design, stored procedures, triggers, backups and upgrades within Oracle or DB2, coupled with the ability to research, recommend and apply new solutions is essential to the role. The ideal candidate will have a track record for handling multiple projects in a fast-paced, changing environment. Although specific training will be provided, at least two years’ experience in databases, especially in Oracle or DB2 will be considered an asset.

Knowledge in Application Server Technologies (IBM WebSphere, Apache Tomcat, Oracle Glassfish, Redhat JBoss), Web Server (Apache HTTP Server, IBM HTTP Server), Redhat Linux and AIX Unix, Shell scripting and experience in High Availability, Infrastructure design and Performance Tuning will be advantageous.

A valid driving licence and own means of transport are essential.

In addition to an attractive remuneration package, PTL offers an exciting working environment with a collaborative culture. PTL is committed to ongoing investment in staff development. 

Prospective candidates should submit a detailed CV with a covering letter to Nathalie Gatt at recruitment@ptl.com.mt by Friday, 2nd April 2017. Applications will be treated with the strictest confidence and acknowledged after closing date. Two employer references may be requested at second interview phase.

 

BI DEVELOPER

PTL Limited is seeking to recruit a talented Business Intelligence Developer to take responsibility for the design, development and implementation of Business Intelligence solutions.

Implicit in the success of this role is the ability to translate client data into meaningful information by capturing and aggregating data from varied sources.

THE REQUIREMENTS

This is a valuable opportunity for a motivated and ambitious BI professional who is an excellent team player with a passion for data manipulation, able to multi-task and take initiative. The role requires excellent written and communication skills and a positive customer centric attitude.

The preferred candidate will have a Bachelor degree in Computer Science or Statistics (or related recognised degree) with at least two years’ relevant work experience.

The ideal candidate must possess strong knowledge of SQL, experience in Microsoft SSAS, SSIS and SSRS, basic knowledge of Windows Server and experience in VB.net or C#.net.

Experience in developing solutions using a BI tool such as Panorama Necto or Power BI will be advantageous.

Applicants should send a detailed CV with a covering letter to Nathalie Gatt at recruitment@ptl.com.mt by Friday, 2nd April 2017. Applications will be treated in the strictest confidence and will be acknowledged after the closing date. 

 

JUNIOR BI DEVELOPER

PTL Limited is seeking to appoint a talented Developer to join a mature BI team which is responsible for the design, development and implementation of Business Intelligence solutions.

THE REQUIREMENTS

Based in Malta and reporting to the Team Leader, this opportunity is ideal for developers who wish to switch their career to BI or for fresh graduates who wish to join a mature BI team and make BI as their career.

The role envisages the ability to multi-task and take initiative, with an inclination towards statistics and data manipulation.

The preferred candidate should possess:

- A Bachelor’s degree in Computer Science or Statistics (or a related accredited qualification)
- Knowledge of SQL
- Basic knowledge of Windows Server
- Good knowledge of the .Net framework with the ability to develop in either VB.net or C#.net

Experience in development of either Vb.Net or C#.Net will be considered an asset.

Applicants should send a detailed CV with a covering letter to Nathalie Gatt at recruitment@ptl.com.mt by Friday, 2nd April 2017. Applications will be treated in the strictest confidence and will be acknowledged after the closing date. Two employer references may be requested at interview phase.