NCR Corporation has recently, introduced NCR SelfServ, a family of innovative, automated teller machines (ATMs) designed to help drive more revenue by enabling easier introduction of services on ATMs at more locations, while also delivering the highest ATM availability levels resulting in greater consumer satisfaction and, in parallel, reducing environmental impact.
NCR continues its strong leadership in the world by focusing on our customers' needs for leading financial and retail self-service solutions. We therefore remain committed to providing our customers with innovative solutions that will give them a real competitive edge in today's very aggressive global market.
NCR SelfServ is the first ATM family that allows the full range of banking ATM services to be delivered at every location from the branch to retail and transport sites, including through-the-wall
locations. This flexibility makes it easier for financial institutions to reach more customers with more ATM services such as bulk cash, recycling and bill payment.
Future technologies, such as contactless card and mobile payment systems, will be more easily integrated with NCR SelfServ ATMs, so improving convenience for consumers and creating further revenue generation opportunities for banks.
NCR SelfServ ATMs can also use NCR's patented two-sided thermal printers to reduce the amount of paper consumed, offering longer paper rolls and a dual receipt roll dispenser with auto-changer functionality.
In combination, these innovations result in overall ATM availability improvements that could result in a bank being able to serve 16,000 more customers each year for every 100 ATMs on their network.
The use of LED lighting not only saves power but also eliminates maintenance visits in contrast to fluorescent lighting systems. A 25% reduction in the physical cabling over previous generations of ATMs also helps reduce power wastage and allows for improved speed of service calls.
NCR ATMs are currently in operation by all banks in Malta offering this 24-hour cash withdrawal service to its clients.
Cisco Unified Communications Solution – Big Company Functionality for the Small Business
Cisco Unified Communications 500 Series for Small Business is an affordable appliance that provides voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs.
This new product by Cisco is ideal for Maltese businesses as it provides all the features an office needs such as secure internet connectivity, Firewall, Virtual Private Network connectivity (permitting secure remote connection from home or abroad), Local Area Network switching and routing and a highly comprehensive telephony system.
It is perhaps this last feature which allows Maltese businesses to adopt a telephone system which was normally reserved for large companies through expensive purchases. The telephony functionality is highly comprehensive and includes amongst its many features:
• Full audit facilities;
• Call conference facilities;
• Voicemail for all users or groups of users, delivered to your phone or attached to an email message;
• Auto attendant permitting introduction messages as well as intelligent call routing based upon customer response;
• Music on hold.
For a demonstration of the functionality, please do not hesitate to contact Philip Toledo Limited.