The systems support services unit within Philip Toledo Limited boasts a complement of highly trained professionals, capable of tackling setup and configuration of most of the system software that is commonly in use today.
Any customer, large or small, can rest assured that the resources of the entire organisation can be deployed to address our customer’s requirements in an effective and efficient manner.
We provide PC and Server support services to not only our customers but also to other customers who had purchased equipment from third parties. We have provided support for systems as diverse as print servers and hardware firewalls to UNIX systems supplied by other operators.
These Services typically comprise of:
Operating System installation and support
Antivirus solutions – different methods to remove viruses and clean up your data
Network troubleshooting – network problems, internet problems can be checked and repaired
Backups – have complete copies of your confidential data for safe keeping
Application support – major applications supported through upgrades or user configurations
Together with our customers, we can devise the appropriate strategy to provide regular services to businesses requiring on-site system and network administration. The customer also benefits in that the entire range of services and expertise can be made available to the customer to resolve outstanding issues in a definitive manner.
Philip Toledo Limited also provides on-site support on behalf of a number of overseas organisations to their branches in Malta. Our experience and track record in providing these types of services speaks for itself.