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Disaster Recovery & Backup Solutions

Avoid security breaches and network outages by making your disaster recovery and backup solutions part of your business’ IT strategy.

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Jump-start disaster recovery & backup in your organisation

From using electronic mail and Voice over Internet Protocol (VOIP) telephony to servers that process and store data and electronic data interchange (EDI), IT forms part and parcel of any business that operates in any industry. Yet, what happens if one or more of your IT stops working?

With businesses constantly marketing themselves as being reliant and available, a disaster that could result in downtime can have devastating effects on your business. A set of policies, tools and procedures to enable the recovery and continuation of vital technology infrastructure following some sort of a disaster be it a cyberattack, equipment failures and even natural disasters, disaster recovery (DR) is important when it comes to maintaining or quickly resuming mission-critical functions.

At the same time, businesses generate massive amounts of data on a daily basis. A backup solution is closely tied with DR and it allows you to make multiple copies of data. Typically used when a database has been corrupted, a problem with a software upgrade has surfaced or there has been an accidental deletion, backup must work alongside DR, while a robust and tested disaster recovery plan should incorporate both.

Protect all your major IT systems, simply and cost-effectively

IT systems require both hardware and software, as well as data and connectivity. Inherently linked to each other, without one of these components, your system will not work. With PTL’s design disaster recovery and backup solutions, you are in control. Designing DR system virtually to facilitate recovery faster, our systems can restore critical data and operations quickly to dimish any downtime.

In addition, we employ third-party software such as VEEAM Backup and Replication that will ensure an efficient solution. A simple, reliable and flexible solution for VMware, VEEAM offers instant recovery to meet your recovery objectives, it ensures business continuity and disaster recovery to maximise business objectives, while it is scalable to meet your needs.

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The importance of backup and disaster recovery

Providing a structured approach for responding to incidents that may threaten your IT infrastructure, a disaster recovery plan can safeguard your hardware, software, procedures, networks and employees. Here are a few pointers of why having a solid plan in hand is important:

  • Bearing in mind that your data is a top priority, your backup plan should reflect that.
  • Data loss can be a crippling experience for an organisation.
  • Your data backup plan should clearly state what can be considered an acceptable level of risk.
  • It should include both the hardware and data.

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A holistic disaster recovery & backup solution

Planning ahead is critical, while your organisation cannot afford to neglect backup or disaster recovery. Thanks to our extensive experience, at PTL we know that if it takes hours to retrieve lost data or if it takes days to bring your business back online after a disaster, business-critical processes cannot be completed, you may lose customers, while the loss of time and money associated with this can bring your business to its knees.

As a result, our offering is comprehensive to include a number of things:

  • Designing, configuring and implementing backup and disaster recovery solutions according to best practices
  • Remote monitoring, support, maintenance and troubleshooting of backup solutions
  • Creating incremental backups to save time and storage
  • Verify backups by performing periodic restores of VMs, files and other components
  • Periodically test IT disaster recovery procedures
  • Perform upgrades of the installed backup solution
  • Carrying out on-site repairs and maintenance of hardware
  • Escalating issues to third party vendors
  • Remote and on-site support, 24 x 7