IT Virtual & Physical Server Support Services in Malta

Strengthen your IT frameworks

Hardware and software systems are not fail-proof. On the contrary, they’re susceptible to setbacks and mishaps, however, if managed by professionals, your systems can be back on track and your business up on its feet in no time after suffering a failure of any kind. At the same time, servers and networks are two fundamental pillars of a reliable IT infrastructure, but with a lack of maintenance and support, they cannot keep performing at their maximum potential.

Don’t compromise your company’s operations. Forestall and fix any setbacks which your company goes through with PTL’s help. Providing the necessary monitoring, support and maintenance, we can provide this service either on a day-to-day basis or at more sporadic intervals according to your requirements. Our certified employees are capable of managing all your hardware and software and will ensure that every system is readily available and well-regulated.

A wealth of support services

At PTL, we can offer the professional support you need to keep your IT frameworks as robust as possible. We provide a range of support packages which include both remote and on-site assistance, depending on your needs and the problem in question. Here’s an overview of the support services we offer our clients:

Server room works:
- Designs and plans of new server rooms
- Server room construction
- Rearrangement of existing server rooms
Servers, SANs (Storage Area Networks), Tape Libraries:
- Installation of servers, networks and storage devices
- Fault diagnosis and repairs of any technical issues which may arise
- CPU, RAM and Hard drive updates, as well as upgrades for better performance
- Firmware updates to reinforce the infrastructure’s security levels
- Precautionary maintenance and counteracting repairs
- Remote monitoring
- 24/7 on-site support
Network works:
- On-site inspections, plans and designs for new network installations
- Installation of both physical and virtual network systems
- Network termination
- Network tests
- Fluke test reports
- Network management
- Fault diagnosis and repairs
- Cable tracing
- Network system documentation
- On-site technical support
POS, Desktop and Laptop works:
- Fault diagnosis and repairs
- Any required upgrades and updates
- On-site maintenance and support
- Cable restructuring

Provide greater IT mobility with a Hypervisor

High security levels
Security is always one of our topmost priorities. We believe that your company’s data deserves to be secure against all types of malicious software which may attempt to gain access to sensitive data. We’ll configure your servers in such a way that only people with authorised permissions would be allowed to access your systems.
Fixed price
A service agreement is discussed and agreed upfront and a support contract with a fixed price will be provided to our clients. You need not worry about any hidden fees.
Regular maintenance
Apart from installing your server or network systems, we also conduct regular maintenance tests to ensure your infrastructure remains functioning properly and stays up-to-date, so you can always rely on your hardware and software systems to keep operating.
Comprehensive client support
At PTL, we provide on-site technical assistance and remote support via phone or email. We’ll conduct any troubleshooting which is required to get to the root of all predicaments which may arise and will carry out the necessary repairs in as little time as possible.
Less downtime
Through perpetual monitoring, we can identify and prevent possible issues before they affect operations

Physical IT Infrastructure Support

Strengthen your IT frameworks

A wealth of support services